When you contact APEL online or by phone, in order to provide you with the information or support you require, APEL’s referrals co-ordinator will keep your contact details on file.
By using our information and referral services you will have given consent for us to keep your details and for us to get in touch with you using these details.
These details will only be used to provide you with the services you seek, for example putting you in touch with an appropriate psychotherapist or organisation. We do not share the information with any other third parties or individuals outside the organisation unless required to do so through due process of law.
In line with General Data Protection Regulation 2018 your contact information will be stored securely and destroyed after an appropriate time.